High quality to win the customer
Example
introduction
In 1997, we successfully
developed series C track roller
with multi-spherical surfaces
for Italian R Company
This series
product requires high accuracy
and some accuracy should be
reached to ISO-P4. The roughness
of working surface in the
product’s profile should be
reached to Ra 0.12. Also the
requirement of quality consistence
is high and the rate of reject
must be less than 1% for each
shipment.
R Company did not find a
supplier after looking for
many factories in China, and
then they hunted up YITONG
from the Internet. They made
on-the-spot investigation
many times then decided to
produce the samples in YITONG.
Two months later YITONG sent
the first shipment of samples.
R Company accepted the technical
indexes except the regularity
of rotation inside rail. Regarding
this problem, YITONG engineer
discussed with the R&D
department of R Company many
times, both of us developed
an apparatus that can indicate
the result of rotation instead
of the original judgment by
sensory perception. After
checked by this new apparatus,
the qualified rate of the
regularity of rotation inside
rails for these samples is
only 20%. On the following
practice over one year and
experienced many failure,
YITONG found out an efficient
way of the production that
can make the one-off qualified
rate rise up to 95%. After
doing many tests and inspecting
YITONG on the spot again,
R Company with the enough
confidence signed a purchase
order for three years in one
time.
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